Privacy Policy

Introduction

Glorious Learning Hub (“We”, “Us”, “Our”) recognizes the importance of privacy. We are committed to protecting your personal data and ensuring it is used appropriately, transparently, securely, and in accordance with applicable laws and regulations. This Privacy Policy (“Policy”) explains the type of personal data we collect, how it is used, and how we secure it.

As we engage with our community of learners, we appreciate the need to maintain a robust framework of privacy, security, and integrity for the data shared with us. This respect for privacy and commitment to preserving confidentiality forms the bedrock of our interactions with users like you. This Policy will help you understand how we approach, handle, and protect your personal data, as well as the choices and rights you have regarding your data.

1. Scope of the Policy

The ambit of this Policy covers all information that we gather from you or about you in connection with your use of our services. Our services encompass the entire gamut of learning and training resources provided by us, either directly or indirectly, via any medium. This includes, but is not limited to, our website, mobile applications, and online platforms collectively referred to as the “Platform.” This Policy governs all modes of interaction with our Platform, whether you access it as a guest, register as a user, enroll for a course, or purchase a service.

2. Types of Personal Data Collected

At Glorious Learning Hub, we collect a broad spectrum of information, providing us a better understanding of your needs and helping us customize our offerings accordingly.

• Identification Data: We collect basic information such as your name, email address, phone number, and physical address. This data helps us recognize you as an individual, and enables efficient communication.
• Transactional Data: We gather details related to your transactions with us. These include the services you’ve availed, payments made, and any other information that helps us process your orders efficiently.
• Technical Data: We gather technical data related to your device and internet connection. This includes your IP address, the browser and operating system you use, and similar data that aids in optimizing our services for your device and location.
• Usage Data: We collect data on how you interact with our Platform. This covers the services you view or search for, the duration of your visits, and other usage patterns.
• Education and Employment Data: We may also collect details related to your educational background, professional experience, and career aspirations. This data allows us to tailor our services to your specific needs and preferences.

3. Purpose of Data Collection and Usage

The rationale behind our data collection is to provide, maintain, and improve our services and to ensure an enriching, seamless, and personalized experience for our users.

• We use Identification Data and Transactional Data to process your orders, handle queries, communicate with you, and provide customer service.
• Technical Data and Usage Data are crucial in optimizing our website performance, improving the user experience, and ensuring our Platform is secure and safe.
• Education and Employment Data helps us customize our services and recommend courses that align with your interests and career aspirations.

4. Disclosure of Personal Data

While we highly respect your privacy and maintain strict control over your data, certain circumstances may require us to share your data with third parties:

• Business Transactions: In the event of a merger, acquisition, asset sale, or similar business transaction, we may transfer your data to the relevant party. We assure you that such disclosures will always adhere to applicable laws and our stringent data privacy standards.
• Legal Compliance: We may have to disclose your data if required by law or in response to legal proceedings. We may also share data to prevent illegal activities, protect our rights, and enforce our Terms and Conditions.
• Third-party Service Providers: We may collaborate with other companies and individuals to perform certain functions on our behalf, and they may need access to specific personal data to carry out their duties. However, they’re bound by confidentiality obligations and can’t use the data for other purposes.

5. Ensuring Data Security

We understand the importance of safeguarding your data and implement robust security measures to protect it. These measures are designed to prevent unauthorized access, improper use, unlawful data processing, accidental loss, or damage to your data. We have strict access controls in place, and only personnel who need to access your data for official purposes are allowed to do so.

6. Data Retention Policy

Our data retention policy is designed to ensure that we only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. The duration of data retention depends on various factors, including the nature of the data, why it was collected, and relevant legal or operational retention needs.

7. Your Legal Rights

At Glorious Learning Hub, we respect your rights concerning your personal data. Under the data protection laws, you have several rights, including:

• Right to Access: You can request access to your personal data that we hold.
• Right to Rectification: You can correct or update your personal data if it’s inaccurate or incomplete.
• Right to Erasure: You can request us to erase your personal data, subject to certain exceptions.
• Right to Object to Processing: You can object to processing your personal data for specific purposes.
• Right to Data Portability: You can request that we transfer your personal data to another organization or to you in certain circumstances.

8. Third-Party Links and Services

Our Platform may contain links to third-party websites, services, and applications that are not controlled by us. These links are provided for your convenience and do not constitute an endorsement of these third parties or their products or services. We do not assume any responsibility for the privacy practices or content of these third-party sites. We strongly encourage you to read the privacy policies of these third-party sites before submitting any personal data.

9. Policy Updates

As we continue to evolve, improve and expand our services, we may need to update this Policy from time to time. Any changes will be posted on this page, and if significant, we will notify you through an email or a notice on our Platform. We encourage you to regularly review this Policy to stay informed about our practices regarding your personal data.

10. Disclaimer

This Policy is intended to help you understand our data practices. It is not meant to provide legal advice. We recommend consulting with a legal expert if you have specific questions about privacy laws applicable to you.

Business Terms: if you are a commercial business customer, these terms and conditions (“Business Terms”) govern your agreement with us for the use of our Courseware and subscription model, as well as the manner in which you can utilize our Courseware. These Business Terms should be read alongside the Glorious Learning Hub Order Form, Glorious Learning Hub Terms and Conditions, and Privacy Policy, collectively referred to as the “Governing Terms.”

Please note that these Business Terms may be subject to updates periodically.

In these Business Terms, the terms “Glorious Learning Hub,” “Company,” “us,” “our,” or “we” refer to our organization.

The terms “Customer,” “You,” or “Your” pertain to a customer who has been named and has signed the Order Form (defined below).

Both the Company and the Customer may be collectively referred to as the “Parties,” or individually as the “Party.”

By using our Courseware and subscribing to our services, you agree to be bound by these Business Terms. By accepting these Business Terms, you acknowledge that you have read, understood, and agreed to the terms set forth herein.

The capitalized terms used in these Business Terms but not defined herein shall have the same meaning as defined in our Terms and Conditions or other applicable Governing Terms.

In case of any inconsistencies between these Business Terms and other general Governing Terms, these specific Business Terms shall prevail.

DEFINITIONS For the purpose of these Business Terms, the following definitions apply:

“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” in this context, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.

“Courseware” refers to the E-Learning Course(s), Live Virtual Classroom(s), Custom Course(s), and other training services offered, as well as the associated Documentation or Work Product, regardless of delivery method.

“Custom Course(s)” includes lectures, videos, content, courseware, practice tests, articles, and other information or data created at your request under the terms described in these Business Terms and any individual Statement of Work attached hereto.

“Delivery” of the Courseware occurs when you receive e-mail notification that the applicable Courseware is accessible online.

“Documentation” refers to explanatory materials provided by us in printed, electronic, or online form relating to the Subscription License.

“E-Learning Course(s)” includes self-paced lectures, videos, content, courseware, practice tests, articles, and other information or data accessed through the LMS or an internal delivery method provided by you.

“Live Virtual Classroom(s)” encompasses real-time lectures and instructional content delivered by an instructor, along with associated videos, content, courseware, practice tests, articles, and other information or data, accessed through the LMS or an internal delivery method provided by you.

“Malware” includes applications, executable code, or malicious content that is considered harmful, such as viruses, worms, time bombs, and Trojan horses, as deemed by us.

“Order Form” is the mutually signed ordering document specifying the Courseware to be provided, delivery method, associated fees, and other terms.

An Order Form becomes binding when:

(a) you sign and return the filled Order Form to us; (b) We begin Delivery of Courseware under the terms and conditions mentioned in the Order Form; (c) you acknowledge the Order Form via email, facsimile, or any other commercially reasonable means; or (d) your failure to communicate acceptance of the Order Form within seven (7) days from the date of receipt of the Order Form is considered deemed acceptance. If we commence Delivery of Courseware to you without a duly signed and acknowledged Order Form, and you accept such Delivery, then the Order Form will be deemed effective from the date of Delivery and will apply to both you and the Company. These Business Terms govern each Order Form issued under them, and in case of any conflict with the terms of any Order Form, the Order Form will prevail. Both you and the Company must sign an Order Form for it to be effective and binding.

“Personal Data” refers to data about or related to a natural person who is directly or indirectly identifiable, whether online or offline.

“Pilot” means a paid trial of the Subscription License conducted with a subset of your potential user base to determine whether the Subscription License will be utilized on a larger scale.

“Sensitive Personal Data or Information” pertains to personal data that may reveal financial data, health data, official identifiers, sexual orientation, religious or political beliefs, or any other data categorized as sensitive personal data by the Central Government, as provided under the Personal Data Protection Bill, 2019.

“Site” or “LMS” refers to the Learning Management System (LMS) website(s) and mobile applications used by us to provide the Subscription License, including its online database of content, courseware, practice tests, articles, and other information or data.

“Subscription License” represents the Courseware offered by us and agreed upon in a valid Order Form. Access to the Courseware under the Subscription License may be delivered via Glorious Learning Hub’s LMS (“Content as a Service” or “CaaS”).

“Term” denotes the time period during which you have the right to receive the Subscription License as specified in an Order Form.

“User(s)” refers to the individual(s) authorized by you to use the Subscription License. Only one authorized individual may use a User account at any given time.

“Work Product” comprises any written materials, reports, deliverables, work performed, and related Documentation created, developed, or delivered by us as a result of any Subscription License provided under these Business Terms, including the creation of any Custom Course, along with all ownership rights to any innovations, inventions, or developments.

You agree to provide us with a certificate in Form 16A, or any other form as prescribed, for any tax withheld by you on payments to us within the due date prescribed under the applicable provisions of the Income-Tax Act, 1961. If we have a legal obligation to pay or collect Taxes for and/or on behalf of you, which you are responsible to pay under sub-clause 7E of the Income-Tax Act, 1961, then we will invoice you for that amount unless you provide us with a valid tax exemption certificate authorized by the appropriate taxing authority. We will make our best efforts to provide the customer with any necessary tax documentation to process the payment.

Overdue Charges: If any invoiced amount is not received by us by the mentioned Payment Due Date, then, without limiting any rights or remedies, those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or we may condition future subscription renewals and Order Forms on payment terms shorter than those specified in Section 6B (Invoicing and Payment).

Suspension of Courseware and Acceleration: If any amount owed by you under these Business Terms or any other agreement for Courseware is ten (10) or more days overdue, we may, without limiting any other rights and remedies, accelerate your unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend the Subscription License to you until such overdue amounts are paid in full.

Payment Disputes: We will not exercise our rights under Section 6D (Overdue Charges) or 6E (Suspension of Courseware and Acceleration) above if you are reasonably and in good faith disputing the applicable charges and cooperating diligently to resolve the dispute. You agree to provide us with the requisite documents required to assist the company in applying appropriate taxes on the invoices raised by the company.

Audit Rights: During the applicability of these Business Terms to you and for two (2) years thereafter, you shall permit us, or our duly authorized representatives, on reasonable prior notice, to inspect and/or audit your systems, as well as access any of your accounts (including User accounts) for the Courseware with respect to any matters that relate to: (A) the number of Users with access to the Courseware, or (B) your compliance with your obligations under these Business Terms. If the audit identifies that you are using a greater number of User accounts than the amount and type you had ordered and paid for, or if you are having multiple individuals share User accounts, then you shall be liable for and pay as liquidated damages an amount based on the Company’s then current list prices.

Suspension: We may suspend the Subscription License if we deem it necessary to prevent or terminate any Prohibited Use or upon notice to you if: (i) you commit a material breach of these Business Terms; or (ii) if we receive credible notice from a third party or agency that you are in material breach of these Business Terms.

Modification of Courseware; Service Interruption: If any Courseware published or provided relates to technology that has since become obsolete or is discovered to have incomplete or inaccurate information, we may, at any time, eliminate such Courseware from the Site and Subscription License. If during the term of these Business Terms, we publish new training content that augments or supersedes existing content, we may eliminate the previously existing training or superseded Courseware.

Confidentiality: “Confidential Information” means the proprietary and valuable information of the Customer or the Company, which the Parties desire to protect against disclosure or competitive use. Each Party will exercise the same degree of care and protection for the Confidential Information of the other Party that it exercises with its own Confidential Information. The Receiving Party may not directly or indirectly disclose, copy, distribute, republish, sell, license, or otherwise allow any third party access to such Confidential Information.

Security & Privacy: We reserve the right to use and store Customer’s traffic and user log data to maintain or improve the Courseware. Some information may be shared with third parties, provided that identifying information is kept confidential. We may use cookies to store user session information, access codes, and application settings to ease site navigation processes. You hereby grant us a limited, non-exclusive, royalty-free license to access the customer data to provide services.

Compliance with Data Protection Regulations: Each Party hereby represents and warrants that it will comply fully with all applicable data protection and privacy laws. Each Party shall be responsible and liable to comply fully with all relevant and applicable data protection and privacy laws. Intellectual Property: You acknowledge that you are acquiring only a license to use the Courseware and/or Site and that all title and interest, including all patents and copyrights, in the Courseware and Site are the sole and exclusive property of the Company or its licensors. You agree that you will take no action inconsistent with our Intellectual Property rights. Limited Warranty, Remedies, and

Disclaimer: We warrant that the Courseware will substantially conform with these Business Terms for a period of ninety (90) days from the date of Delivery. The sole and exclusive remedy for any claim for breach of warranty shall be to correct any substantial failure of the Courseware to perform as warranted or to replace the Courseware with an update. The Courseware and Site are provided “as is” to the fullest extent permitted by law.

Exclusion of Consequential and Related Damages: Neither Party shall be liable for any indirect, consequential, exemplary, special, punitive, or incidental damages arising out of or related to these Business Terms. Limitation of Liability: In no case shall our aggregate liability for any matters arising out of the subject matter of these Business Terms exceed the amounts actually received by us under the applicable Order Form for the prior six (6) months immediately preceding the event giving rise to such liability.

Indemnification: You agree to indemnify, defend, and hold us harmless from all claims, liabilities, damages, fines, penalties, costs, and expenses arising out of or relating to any Prohibited Use or failure to obtain necessary consents from Users with respect to Users’ data. Waiver: Any waiver of rights under these Business Terms must be in writing. Failure to exercise or enforce any right under these Business Terms will not be deemed a waiver of that Party’s right nor bar the exercise or enforcement of it at any time thereafter.

Jurisdiction/Governing Law: Business Terms shall be governed by and construed in accordance with the Laws of India, and the courts in Noida, India, shall have exclusive jurisdiction.

Binding Effect and Assignment: These Business Terms shall be binding upon and inure to the benefit of the Parties and their respective successors-in-interest and permitted assigns. We retain the right to assign the Order Form (including its rights and obligations under these Business Terms) in our sole discretion. You may not assign your rights under the Order Form and these Business Terms without our prior written permission.

Export: You shall not export the Courseware without our written consent and shall comply with applicable export and import laws and regulations.

Force Majeure: We are not liable for delays, failures to perform, damages, losses, or destruction caused by forces beyond our reasonable control.

Relationship: The Parties governed by these Business Terms are independent contractors.

Press Release: We may issue a press release or make any public announcement relating to the subject matter of these Business Terms or about the business relationship of the Parties.

Travel and Lodging Expenses: If a trainer is required to travel out of the station to conduct training, you shall be responsible for reimbursing us for travel, lodging, and other reasonable expenses incurred.

Third Parties: No term of these Business Terms shall be enforceable by a person to whom these Business Terms do not apply.

Entire Business Terms and Severability: These Business Terms represent the entire agreement between the Parties and supersede any other communications or representations. If any provision of these Business Terms is declared invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Anti-Corruption: Neither party has received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from an employee or agent of the other party in connection to the Order Form or as per these Business Terms.

Notices: All legal notices under these Business Terms shall be in writing. Top of Form

Business Terms must be addressed at: policy@gloriouslearninghub.online

Community Guidelines T&C:

Welcome to the  Data & AI Community Platform (“Platform”), a service operated by Glorious Insight Private Limited (“Glorious Learning Hub” or “Company” or “Us” or “Our” or “We”). Before using the Platform, please read and carefully understand the Skill-up Community Platform User Terms and Conditions (“Platform Terms and Conditions”). By accessing and using the Platform, you are deemed to have accepted and agreed to abide by all the Platform Terms and Conditions.

Additionally, along with these Platform Terms and Conditions, your use of the Platform is also subject to the gloriouslearninghub.online Terms and Conditions and/or Terms of Use and/or the Privacy Policy, as may be applicable. By using the gloriouslearninghub.online website or its corresponding mobile site, you also agree to these terms. In case of any inconsistencies between the gloriouslearninghub.online terms and the Platform User Terms and Conditions, the latter will prevail concerning your use of the Platform and its related services.

For the purposes of this Platform User Terms and Conditions:

• “Applicable Law(s)” refer to all relevant statutes, laws, regulations, and directives, both governmental and international.
• “Affiliate” pertains to any entity that is controlled by, controls, or is under common control with the subject entity, where “control” means ownership or control of more than 50% of the voting interests.
• “User” or “You” refers to any individual or entity using the Platform and its related services.
• “Minimum Age” means 18 years old, unless the Applicable Law requires a higher age for using the Platform without parental consent.

Conditions for Using the Platform:

1. User Account Responsibilities: If you use the Platform, you are responsible for maintaining the confidentiality of your User account and password. Ensure that your computer access remains restricted to prevent unauthorized use of your User account. If you suspect any unauthorized access, promptly inform us. By using the Platform, you confirm that your User account information is accurate, and you fulfill the Minimum Age criteria. You agree to use your User account solely for educational purposes and not for any commercial or business purposes. Additionally, you should only publish Content that complies with Applicable Laws and does not infringe on third-party rights.
2. Platform for Educational Purposes: The Platform serves as an online community platform for educational purposes, allowing Users to interact with each other. While using the Platform, be aware that we are not responsible for other Users’ conduct, and we do not endorse their Content unless under specific circumstances as required by government or regulatory authorities.
3. Platform Access and Availability: We strive to ensure uninterrupted Platform availability, but internet connectivity limitations may affect this. We may occasionally suspend or restrict access for repairs, maintenance, or the introduction of new services without prior notice.
4. License to Access the Platform: Subject to adherence to these Platform Terms and Conditions, we grant you a non-exclusive, limited, and revocable-at-will license to access and use the Platform solely for educational purposes and not for commercial use. This license does not permit downloading, modifying, or any commercial exploitation without our written consent. Unauthorized use may result in access termination.
5. User Age Requirement: To use the Platform and its related services, you must be of the Minimum Age unless a higher age is required by Applicable Law. If you are a minor, you may use the Platform with the involvement and supervision of your parent or legal guardian.
6. Privacy Notice: Your personal data and information submitted while using the Platform will be processed in accordance with these Platform Terms and Conditions and our Glorious Learning Hub Privacy Policy. By using the Platform, you consent to receive communications from us regarding your use of the Platform and related services.
7. User Conduct and Obligations: When using the Platform, you must not engage in activities that violate these Platform Terms and Conditions, including:

• Scam, fraud, or deceive other Users.
• Annoy, inconvenience, or harass other Users.
• Develop or distribute malicious software that poses risks to Users and the Platform.
• Violate others’ intellectual property rights or Glorious Learning Hub’s trademarks.
• Interfere with the Platform’s security features or access controls.
• Reveal or incite others to reveal personal or sensitive information.
• Engage in phishing attempts or other unauthorized activities.

You are solely responsible for the Content you publish on the Platform. Ensure that your Content is accurate, lawful, and complies with Applicable Laws. By publishing Content, you grant us a license to use it, and you agree to indemnify us for any claims arising from your Content.

8. Platform Publishing Guidelines: Follow these publishing guidelines for your Content:

• Content should not be misleading, obscene, threatening, or discriminatory.
• Do not promote violence or depict exploitation of children.
• No nudity or sexual activity is allowed.
• Content should not promote illegal goods or services or dangerous organizations.
• Content should not attack or promote hatred against individuals or groups based on various factors.
• Avoid false or misleading information in your Content.

9. Disclaimer: You access and use the Platform at your own risk and discretion. We are not responsible for other Users’ actions or inactions on the Platform. We do not mediate disputes between Users. Always use the Platform for educational purposes only and not for commercial activities.

The Platform may contain content or information that could be inaccurate, incomplete, delayed, misleading, illegal, offensive, or otherwise harmful. In this regard, you acknowledge and agree that:

The Platform, as an intermediary under the Applicable Laws, is generally not responsible and is not obligated to examine or evaluate any User’s Content on the Platform. We do not review, warrant, or endorse any Content provided by other Users on the Platform. We assume no responsibility or liability for any User Content on the Platform or their use of the Platform and its related services.

The Platform, as an intermediary under the Applicable Laws, does not supervise, direct, control, or monitor Users’ usage of the Platform and its related services. We are not responsible for other Users’ Content or information on the Platform, and we do not endorse such Content in any manner.

While the Platform may conduct minimum due diligence with respect to the Content on the Platform as required and permitted by the Applicable Laws, we cannot always prevent misuse or abuse of the Platform and its related services by Users. We are not responsible for any such misuse by the Users.

10. No Warranty and Exclusion of Liability:

GLORIOUS LEARNING HUB AND ITS AFFILIATES DISCLAIM ANY REPRESENTATION OR WARRANTY ABOUT THE PLATFORM AND ITS RELATED SERVICES, INCLUDING ANY IMPLIED WARRANTY OF UNINTERRUPTED OR ERROR-FREE OPERATION. THE PLATFORM AND ITS RELATED SERVICES, INCLUDING CONTENT AND INFORMATION, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GLORIOUS LEARNING HUB AND ITS AFFILIATES DISCLAIM ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING WARRANTIES OF TITLE, ACCURACY, NON-INFRINGEMENT, RELIABILITY, SUITABILITY, QUALITY, COMPLETENESS, TIMELINESS, PERFORMANCE, SAFETY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. GLORIOUS LEARNING HUB AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM THE USE OF THE PLATFORM AND ITS RELATED SERVICES.

11. No Waiver:

If you breach these Platform Terms and Conditions and we do not take any action against you, it shall not be deemed a waiver of our rights to enforce these Terms and Conditions in the future.

12. Force Majeure Events:

The Platform may be affected by force majeure circumstances beyond our reasonable control, such as floods, natural disasters, wars, acts of terror, political unrests, technical issues, pandemics, epidemics, or any other circumstances beyond our control. We shall not be liable for any adverse effects or delays caused to Users as a result of such Force Majeure Events.

13. Governing Law and Jurisdiction:

These Platform Terms and Conditions shall be governed by the laws of the Republic of India, and any disputes shall be exclusively subject to the jurisdiction of the courts at Bangalore.

14. Changes:

We may modify the Platform Terms and Conditions and suspend or discontinue the Platform or any related services at our sole discretion. If there are material changes to the Platform Terms and Conditions, we will notify you accordingly. Your continued use of the Platform after being informed about such changes indicates your acceptance of the updated Terms and Conditions.

15. Entire Agreement:

These Platform Terms and Conditions constitute the complete and exclusive agreement between you and us regarding the Platform and its related services, superseding all prior understandings and agreements, whether written or oral.

16. Severability:

If any provision of these Platform Terms and Conditions is held invalid or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

17. Assignment:

You may not assign your obligations under these Platform Terms and Conditions to any third party without our express prior consent. However, we may assign our obligations to our Affiliates or third parties in certain circumstances.

18. Notice: For legal notices, you agree to communicate with us via email at legal@gloriouslearninghub.com.

19. Report Inappropriate Content, Messages, or Safety Concerns:

If you come across inappropriate or unsafe content on the Platform, you can report it to us directly via email. We take reported violations seriously and will implement appropriate measures, which may include warning or suspending Users and removing offending content if necessary. You can report various types of content, such as:

Inappropriate profile photos.

Fake or inaccurate profiles. If you find misleading information on another User’s Account, such as false claims of employment, education, accomplishments, or awards, you can report it to us.

Inappropriate conversations, comments, or spam within groups.

Phishing or suspicious messages (Scams). These could be messages with offers that seem too good to be true, containing spelling or grammar mistakes, or asking for personal or financial information.

Threats and abuse. If another User contacts you using threatening or abusive language on the Platform, you can report it to us and block that User.

Harassment. If another User is using hostile language or making you uncomfortable on the Platform, you can report it to us and block that User.

Other safety concerns. If you notice anything suspicious, offensive, or violating the Platform Terms and Conditions that makes you uncomfortable, you can report it to us.

20. Violation of Platform Terms and Conditions: We reserve the right to restrict, suspend, or terminate User accounts and remove User Content that breaches or violates these Platform Terms and Conditions (including the Platform Publishing Guidelines). When we remove Content, we will send you a notice explaining the violation and the action taken. If you believe your Content was removed in error, you can appeal by emailing us at support@gloriouslearninghub.com with the subject line “Appeal for Re-review” and providing supporting evidence. Repeated violations may lead to account restriction or permanent removal from the Platform, depending on the severity of the violation.
21. Miscellaneous: These Platform Terms and Conditions are considered an electronic record as per applicable law and do not require physical or digital signatures.

Refund Policy- Glorious Learning Hub:

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern our Refund Policy. When you buy a training course from us, you agree to our Privacy Policy, Terms of Use and Refund Policy.

For Self- Led Learning:

• submit your refund request within 7 days of purchasing a course have consumed less than 25% of the video-learning content and not requested any exam voucher or kit.
• Any refund request failing to meet any of the requirements will not be accepted and no refund will be provided.

For Instructor Led Training:

submit your refund request within 7 days of purchasing your course have consumed less than 25% of the video-learning content have not attended more than one (1) live online class and not requested any exam voucher or kit, any refund request failing to meet all these requirements will not be accepted and no refund will be provided.

Job Oriented Programs:

To qualify for a refund, you must submit your refund request within 7 days from the start date of the regular class (Live or Recorded as the case maybe) whether attended or not. Any refund request failing to meet this requirement will not be accepted and no refund will be provided.

Glorious Learning Hub reserves the right to reschedule/cancel a class/session due to any unavoidable circumstances. Glorious Learning Hub will reschedule any cancelled class/session.

Cancellation & Refunds:

We reserve the right to reschedule/cancel a class/session due to any unavoidable circumstances or change the location of a class [if applicable]. To qualify for a refund, you must:

• Have not attended any classes.
• Submit your refund request within 7 days of purchasing a course.

Refund request can be initiated in two ways: From my orders section, by clicking on “Initiate Refund” for the relevant course. This will work when item purchase-quantity is one.

In case item purchase-quantity is more than one, please reach out to our support team through our Help & Support section on the website.

Refunds:  Duplicate payment:

Refunds of any duplicate payments will be processed via the same source (original method of payment) within 10 working days after you have submitted your request.

Glorious Learning Hub reserves the right to revise this policy without any prior notice.

Terms & Conditions Job Oriented Programs:

Kindly review these terms and conditions (hereinafter referred to as “T&Cs”) before enrolling or participating in the Job Oriented Programs. For the purpose of these T&Cs, the terms “you” or “your” shall refer to any natural person, learner, or customer who enrolls or takes part in this Program.

By enrolling or participating in this Program, you agree to be bound by these T&Cs. You acknowledge that you have thoroughly read and understood these T&Cs and meet the eligibility requirements for the Program, as stated below.

These T&Cs are in addition to the Glorious Learning Hub’s Terms and Conditions, Terms of Use, and Privacy Policy, as may apply, which you accept by using the gloriouslearninghub.online website or its corresponding mobile application/mobile site (collectively referred to as “our website”). In case of any inconsistency between these T&Cs and the Glorious Learning Hub’s Terms and Conditions, Terms of Use, and Privacy Policy, these T&Cs shall prevail specifically for this Program.

These Program T&Cs, along with the Glorious Learning Hub’s Terms of Service, Terms of Use, and Privacy Policy on gloriouslearninghub.online, constitute the entire agreement between you and Glorious Learning Hub concerning this Program. If any provision of these T&Cs is found to be unenforceable, it shall not affect the enforceability of the other provisions.

Glorious Learning Hub (“the Company”/”We”/”Us”/”Glorious Learning Hub”) has developed this comprehensive Program to assist learners in launching their careers in the exciting field of Data & AI. Upon successful completion of this Program, learners may have a full-time job in Glorious Insight Private Limited. The Program’s curriculum and assessments have been designed by industry experts in the field of Data & AI. The primary objective of this Program is to equip learners with the skills necessary to advance their careers in the domain. After completing this program, you will become eligible for various job roles, including but not limited to Data Analyst, AI Engineer, Associate Data Scientist, Data Architect, Business Intelligence Developer, Decision Scientist and Data Visualization Specialist.

Specific Terms & Conditions:

Eligibility Criteria/ Requirements for This Program:

To be eligible for this Program, you (learner) should meet all the following criteria. You must:

1. To be eligible for this Program, you must be enrolled in degrees: MCA, M.Sc (CS/IT/Operation research), MBA(IT), BCA, B.Sc (CS,IT), obtained from an accredited institution.
2. You are required to hold a valid mark sheet and degree, which will be evaluated as needed.
3. Successful completion of your diploma or degree, without any failures or breaks, is a prerequisite for eligibility.
4. Only legal residents of the Republic of India can apply for this Program.
5. You must be legally authorized to work in India without the need for sponsorship.
6. Graduating from the enrolled Program within the expected duration and submitting all course assignments/exercises within specified timelines is mandatory.
7. Proficiency in spoken and written English is essential, as determined through initial interactions with the Glorious Learning Hub admission team and throughout the Program.
8. Passing any background checks associated with the jobs you apply for under this program is a requirement.
9. Program Fees must be paid upfront or through any available payment plans; income share agreements are not eligible for this Program.

Enrollment/ Admission Process for This Program:

The enrollment/ admission process for this Program is as follows:

1. Complete your registration for this Program by providing the necessary profile details on the gloriouslearninghub.online website.
2. Our admissions team will carefully review your profile details to determine your eligibility. If you meet the requirements, you will be offered enrollment or admission into the Program at Glorious Learning Hub’s discretion.
3. To confirm your enrollment in the Program, you must make the payment of the Program Fee within the specified timelines, if applicable.
4. By applying for enrollment in this Program, it is understood that you have thoroughly read and understood the eligibility criteria, requirements, and Program details stated on the website.
5. Once your enrollment or admission process is finalized, it cannot be transferred to another program offered by Glorious Learning Hub. It is exclusively valid for this specific Program.

Refund Policy:

You can request a refund within 7 days of purchase. However, if you’ve accessed over 25% of the course content or completed certain activities, the money-back guarantee will be void. No refunds will be provided beyond the 7-day period.

Conduct and Performance Requirements under this Program:

1. Participate in live classes and complete self-learning videos based on the certification unlock criteria provided by Glorious Learning Hub during the induction session.
2. Ensure timely sub unlocks and successful completion of all phase-end projects and tests as per the certification unlock criteria of the program.
3. Upon enrollment in the Job Oriented Program, you will automatically gain eligibility to access the Career Services offered under this Program.
4. Stay in regular communication with your assigned Career Services coach/advisor through text/phone calls, at least once a week or as instructed.
5. Avoid canceling your one-to-one mock interview session within 2 days of the scheduled session.
6. Keep track of all the activities, such as application confirmation emails, event photos, and registration verifications, using the tracker provided by Glorious Learning Hub or an approved alternate, and present this resource during coaching sessions.
7. Successfully complete all mandatory mock interviews and training sessions assigned by your Career Services advisors/coach.
8. Respond to the Career Services team and all correspondence from Glorious Learning Hub within 48 hours of receipt.
9. Maintain honesty and integrity throughout the application process and the duration of the Program.
10. Obtain Career Service coach/advisor approval for all Career Artifacts, including Resume, LinkedIn, and Projects profile, during the Career Services Period.
11. Attend a minimum of 2 events, such as meetups, conferences, seminars, informational interviews, networking events, hackathons, workshops, job fairs, or other approved options, as guided by your Career Service coach/advisor.

1. Seek guidance from your Career Services coach/advisor and follow their recommendations on your job search strategy, including building your network and applying for suitable job opportunities.

(Note: Timelines for course completion exclude any freeze, pause, or extension granted by Glorious Learning Hub.)

General Term and Conditions:

1. Your enrollment/admission in this Program assumes that you have read and understood the eligibility criteria, requirements, and Program details mentioned on the website.
2. By enrolling in this Program, you agree to receive promotional and marketing materials from Glorious Learning Hub.
3. Participating in this Program may affect your eligibility for benefits in other concurrent programs by Glorious Learning Hub or its affiliates.
4. Glorious Learning Hub reserves the right to modify, cancel, or change the Program, inform learners of such changes via email. If you object to the changes, contact us within the specified period; otherwise, your acceptance is assumed.
5. Glorious Learning Hub may disqualify any learner from the Program without a refund for violating T&Cs, providing false information, or acting disruptively.
6. By enrolling, you grant Glorious Learning Hub permission to use your name, likeness, and other related aspects for promotional purposes.
7. Your personal data shared during enrollment will be handled in accordance with the Privacy Policy available on Glorious Learning Hub’s website. Non-adherence to T&Cs and the Privacy Policy may result in cancellation of your enrollment and forfeiture of the Program Fee.
8. Digital Devices and Connectivity: Upon enrollment in the Program, it is assumed that you have fully read and understood the requirements for Digital Devices, software, and Infrastructure Connectivity. It is your responsibility to arrange and maintain the necessary resources at your own cost. Glorious Learning Hub will not be accountable for the procurement, installation, or troubleshooting of these resources.
9. Learning Management System: During the Program, Glorious Learning Hub will grant access to the online Learning Management System (LMS), offering online sessions, learning materials, recordings, assignments, and learning plans relevant to the Program. Access to the LMS is limited to the Program’s completion period.
10. Communication: Glorious Learning Hub may communicate with you through various means, such as SMS, calls, emails, or postal mail, to provide updates and information related to the Program. You are responsible for keeping your details up to date and acknowledging receipt of such communications. The National Do Not Call Registry does not apply to communications from Glorious Learning Hub.
11. Governing Laws and Jurisdiction: The Program T&Cs are governed by the laws of India. Decisions related to the Program and its T&Cs are final and binding. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida.
12. Discipline: You must adhere to the norms of discipline during Online Sessions. Any violation may result in penal action, including cancellation of enrollment and forfeiture of the Program Fee. Use of unfair means during assessments, plagiarism, and other forms of indiscipline will lead to similar consequences.
13. Medical Fitness: By enrolling in the Program, you confirm that you are medically fit to undergo online training.
14. Grievances: For concerns or queries, contact our Grievance Officer at grievance@gloriouslearninghub.com
15. Amendments: Glorious Learning Hub reserves the right to amend or modify these T&Cs without prior notice. Any changes will be updated in the T&Cs and/or Glorious Learning Hub.com Terms and Conditions, Terms of Use, and Privacy Policy, and you must abide by them.

Acceptance of the Program T&Cs:

The learner must accept the Terms and Conditions through an acceptance letter before paying the Program Fee or enrolling. Failure to accept these Terms & Conditions will disqualify the learner from opting for the Job Oriented Program by Glorious Learning Hub.

The enrollment/admission form must be completed by the learner, who is solely responsible for its accuracy and completeness, including supporting documents if required. Providing incorrect or misrepresented details will result in cancellation of the Program enrollment/admission with no refund.

By paying the Program Fee and enrolling, the learner confirms understanding and agreement to all the terms and conditions stated in this document, gloriouslearninghub.online Terms and Conditions, Terms of Use, and Privacy Policy. The learner acknowledges that no other oral representation by the Glorious Learning Hub team or any third party has been relied upon.

Job Guarantee program:

1. Rigorous Training: Our expert instructors deliver comprehensive training, focusing on real-world applications and industry-relevant topics.
2. Practical Projects: Engage in hands-on projects and assignments to develop practical skills that align with industry needs.
3. Internship Opportunities: Gain valuable experience through internships, creating a pathway for job placements.
4. Job Placement: Our programs are designed towards securing job placements for eligible candidates in Glorious Insight Private Limited.
5. Eligibility Criteria: To qualify for the Job Guarantee, meet the course requirements, demonstrate proficiency in assignments, and successfully complete the program.

Definitions:

1. Digital Certificate of Achievement: This is a digitally verifiable document awarded to the Learner upon successfully completing the Program and meeting all the required prerequisites.
2. Candidate: Refers to an individual who meets the Eligibility Criteria specified for the Program.
3. Eligibility Criteria: Refers to the specific requirements that a Candidate must fulfill before applying for the Program.
4. Learner: Refers to the Candidate who has been admitted/enrolled in the Program based on the admission/enrollment criteria and evaluation process described above.
5. Program Fee: The total fee payable by the Learner for the selected services within the Program. Applicable taxes are to be paid in addition to the Program Fee.
6. Job Guarantee: The job guarantee provided by the program is subject to successful completion of the program and qualification to the continuous evaluation process. Refer job guarantee T&C.

Disclaimer: All programs are offered on a non-credit basis and are not transferable to a degree.